By: ICN Bureau
Last updated : November 01, 2022 9:25 am
myFLEXINO promotes technical interaction with customers and provides 24/7 online access
Evonik is expanding and centralizing its service offering for plasticizer customers with the new myFLEXINO digital portal.
myFLEXINO will become the first digital point of contact for customers to make interaction with Evonik as convenient and efficient as possible. All technical content and documents are accessible in one place.
The platform brings together existing application engineering expertise and enables customers to find answers to their questions, and to get in touch with plasticizer experts from Evonik - whether it's for formulation support, regulatory issues, or a sample order.
The launch of the myFLEXINO platform is an important milestone in the digitization strategy of Evonik's Performance Intermediates business line.
"The implementation of a digital service offering promotes technical interaction with our customers and thus supports the continued strategic development of our plasticizers business," says Roland Pietz, head of market segment Oxo Alcohols and Plasticizers. "We want to make it as convenient as possible for our business partners to contact us and to find relevant information. In addition, this is how we are transferring our technical service for application technology to the digital world," adds Dr. Melike Bayram, head of technical customer support for plasticizers. Based on customer feedback, the platform will then be continuously updated with new content.