HCL will be using AI-enabled virtual assistants to drive efficiencies for Wacker Chemie AG, a German multinational chemical company. 

 

HCL Technologies has signed a five-year, end-to-end IT transformation services deal with Wacker Chemie AG to establish a modernized digital workplace and improve its quality-of-service delivery. Wacker’s engagement with HCL will lead to significant cost efficiencies through modernization, standardization and automation.  

 

“Wacker was looking to transform its current sourcing model with a long-term ‘Next Generation Managed Service’ sourcing model,” said Dirk Ramhorst, CIO and CDO, Wacker Chemie AG. 

 

“We wanted a partner to not only enhance our digital transformation journey but also support the ‘Wacker Digital Program,’ helping us to become a digital leader in the chemical industry. We have great confidence this partnership will improve efficiencies through potential harmonization of service delivery across IT areas while ensuring frictionless and streamlined processes,” added Ramhorst. 

 

“Germany is a key strategic market for HCL and our engagement with Wacker is testament to our continued growth in the region,” said Dr. Rolf Frank Fehler, Senior Vice President, HCL Technologies. 

 

“We are excited to partner with Wacker, as we strongly believe digital transformation is a collaborative journey. HCL’s global delivery model and regional service management will help ensure delivery success at Wacker,” added Fehler.