Global industrial water major Veolia marked a significant milestone in its India operations on 1 April, with the inauguration of a new Customer Experience Center at its Hoskote facility in Bengaluru.

 

The launch reinforces the site’s position as a global hub for membrane manufacturing, specialty chemicals, and advanced water technologies.

 

The event also celebrated 25 years of the Hoskote plant and technology center, alongside the launch of a new solar panel decarbonization initiative—underscoring the company’s long-term commitment to India as a strategic base for water innovation and sustainable industrial operations.

 

Anne Le Guennec, CEO of Veolia’s water technologies activities, said: "India holds a unique place in Veolia's global strategy, not only as a dynamic market, but as a true center of excellence for engineering, digital innovation and manufacturing. 

 

"Today's milestones at Hoskote reflect 25 years of dedication, talent and ambition, in line with our GreenUp strategic program. Water is at the heart of environmental security, and as India faces growing water challenges, we are committed to delivering the technologies and solutions that will help cities and industries become more resilient, more efficient and more sustainable."

 

Established in 2001, the Hoskote facility has grown into a major manufacturing and innovation hub, exporting membrane products and specialty chemicals to more than 20 countries. 

 

Its co-located technology center has become a key driver of global R&D, generating over 100 patents and drawing on a strong regional engineering talent pool to develop advanced water solutions for industrial and municipal use.

 

As part of its GreenUp strategy, Veolia also unveiled a new solar installation at the site, advancing its decarbonization roadmap. The system is expected to reduce emissions by more than 600 tonnes of CO2 equivalent annually, strengthening the company’s push to cut its operational carbon footprint while helping customers achieve measurable sustainability outcomes.

 

The newly launched Customer Experience Center is designed as an immersive showcase of Veolia’s water technologies, digital tools, and service capabilities. It brings together live demonstrations of remote monitoring, data analytics, and smart water systems, while also enabling collaboration with customers across South Asia and beyond.

 

The facility includes an interactive technology zone, hands-on access to engineering and operational support services—including inspection, auditing, and training—and a dedicated learning space capable of hosting up to 50 participants, positioning it as a regional hub for knowledge exchange and capability building.

 

Irshaad Hakim, Executive Vice President of Veolia’s water technologies activities in Asia Pacific, said: "South Asia faces a pivotal moment in its pursuit of water security. The magnitude of the challenge, from declining groundwater to undertreated municipal wastewater, demands bold, scalable solutions. 

 

"Veolia's track record in India proves that we have both the expertise and commitment to make a lasting difference. Our goal is clear: to deliver performance and sustainability while supporting safe, healthy communities across the region."