AVEVA opens Customer Experience Center in Hyderabad

AVEVA opens Customer Experience Center in Hyderabad

The technology hub showcases role of data-driven technologies and artificial intelligence in driving sustainable growth for Indian industry

  • By ICN Bureau | May 03, 2024

AVEVA, a global leader in industrial software, driving digital transformation and sustainability, has announced the opening of a state-of-the-art Customer Experience Center in Hyderabad. The new Center, one of just six such technology hubs worldwide, is among AVEVA’s largest, with advanced R&D labs housing more than 1200+ technologists.

“India holds significant importance for AVEVA’s global business, and the cities of Hyderabad and Bangalore are essential top-tier locations thanks to their robust talent pool and strategic advantages. The Hyderabad Customer Experience Center will showcase our advanced industrial R&D and demonstrate the role of digital innovation for future-forward businesses while also contributing to India’s Viksit Bharat vision by fostering sustainable growth, development, and prosperity,” Sue Quense, Chief Commercial Officer, AVEVA said at the opening ceremony.

AVEVA Customer Experience Center launch in Hyderabad


Customers visiting the new AVEVA Center can experience first-hand the transformative role of connected ecosystems in leveraging artificial intelligence (AI) and digital twins for sustainable business outcomes at a time of rapid industrial transformation. There are immersive demonstrations of centralized command and control capabilities, R&D engineering services, cloud dev ops, and technical support. In addition, visitors will be able to engage with AVEVA’s sustainability-focused Innovation Lab.

Ajit Kulkarni, Vice President and India Market Leader, AVEVA India said: “With the new Hyderabad Customer Experience Center, I am delighted to showcase AVEVA’s expertise, spanning over fifty years and backed by Schneider Electric. As business leaders in industrial data management and AI-infused solutions, our technologies are trusted by top companies worldwide. The landmark opening will enable us to equip leaders to meet the twin challenges of digitalization and sustainability in the emerging connected economy of the future.”

The launch featured a comprehensive display of AVEVA’s deep portfolio applications of applications tailored for industries that are critical to the global economy, including energy and hydrogen, chemicals, power, manufacturing, and mining, minerals and metals. Specific industrial solutions showcased at the event included AVEVA solutions for Engineering, Operations, and Asset Management. These include CONNECT, AVEVA Unified Operations Center, AVEVA E3 Design, AVEVA PI System and AVEVA Process Optimization.

With over 16% of revenue invested in R&D, AVEVA has 10 dedicated R&D centers around the world with 43% based in India, and six Customer Experience Centers, including facilities in London, UK and San Leandro, Lake Forest and Houston in the USA, Beijing, in China and now Hyderabad, in India.

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