Govt. to offer LPG refill booking portability in five cities
Energy

Govt. to offer LPG refill booking portability in five cities

The service will not only empower the customers by way of enhanced choice but also inspire healthy competition amongst the distributors to provide best in class services to the customers

  • By ICN Bureau | June 11, 2021

The Prime Minister's vision of making energy accessible and affordable to all, the Ministry of Petroleum and Natural Gas is further empowering the LPG consumers as it has decided to allow LPG customers refill booking portability facilities in five cities. 

LPG consumers will be able to choose their Delivering Distributor from the list of distributors catering to their address within their Oil Marketing Company (OMC) and opt for the porting of their LPG connection. In the pilot phase to begin shortly, this facility will be available in Chandigarh, Coimbatore, Gurgaon, Pune, and Ranchi. 

While booking a LPG refill through mobile app/customer portal using registered login, the customer would be shown the list of delivering distributors along with their performance rating shall be displayed. The customer can opt for any of the distributors from the list applicable for his/her area to get an LPG refill delivery. The service will not only empower the customers by way of enhanced choice but also inspire healthy competition amongst the distributors to provide best in class services to the customers and improve their performance ratings. 

The customer can avail online portability to another distributor of the same company operating in the same market without visiting the distributorship. The facility is free of cost and there is no fee or transfer charges payable for this facility. 55,759 portability requests have been successfully completed by OMCs in May 2021.

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